Accessibility Statement

Accessibility Statement

Alamo Family Life Insurance is committed to ensuring our website is accessible to all users, including those with disabilities. We believe that everyone deserves equal access to information about life insurance, mortgage protection, and financial security — and we are actively working to ensure our digital presence reflects that commitment.

Our Commitment

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, established by the World Wide Web Consortium (W3C). These guidelines help make web content more accessible to people with disabilities, including visual, auditory, physical, cognitive, and neurological disabilities.

Our ongoing accessibility efforts include:

• Providing sufficient color contrast between text and background elements
• Ensuring all form fields are properly labeled for screen reader compatibility
• Using semantic HTML structure to aid navigation with assistive technologies
• Including descriptive alt text for images and meaningful link text
• Designing interactive elements to be keyboard-navigable
• Ensuring our website functions on mobile devices and across major browsers

Alternative Access to Services

If you experience any difficulty accessing our website or using any of our online services, we want to hear from you. We are committed to providing our services through alternative means for those who need them. Please contact us directly and we will be happy to assist you:

• Phone or Text: (214) 702-8883 — call or text anytime during business hours
• Email: jleverett@alamofamilylife.com — we respond within a few hours
• We are happy to provide insurance information, quotes, and assistance over the phone at no additional cost

Known Limitations

While we strive to meet accessibility standards across our entire website, some areas are still being improved. We are actively working to address any gaps and appreciate your patience as we continue to enhance the accessibility of our digital experience.

If you encounter a specific accessibility barrier, please let us know so we can prioritize fixing it.

Feedback & Contact

Your feedback is important to us. If you have suggestions for improving the accessibility of our website, or if you encounter any barriers while trying to access information or services, please contact us:

• Agent: Jerry Leverett — Alamo Family Life Insurance
• Phone: (214) 702-8883
• Email: jleverett@alamofamilylife.com
• Location: Fort Worth, Texas

We aim to respond to accessibility feedback within 2 business days and to resolve identified issues as promptly as possible.

Third-Party Content

Some content on our website is provided by third-party services, including HubSpot forms and Google services. While we make every effort to ensure these integrations meet accessibility standards, we cannot guarantee full accessibility of third-party content. We encourage users who encounter issues with third-party elements to contact us directly so we can provide an accessible alternative.